Software Policies
Licensing
All evaluations downloaded from the WM Software web site are the full working versions of the product and have a 30-day free trial period, after which the software will expire. All software programs written by WM Software Corp. are licensed exclusively by WM Software Corp. You are free to trial and test the software within this timeframe. Because of this, purchased products do not have a money-back guarantee. If you have any doubt about the product, please be sure to evaluate before purchasing - if you run into technical problems or need support during the evaluation, please contact our support department. The evaluations are registered (converted from evaluation to retail) by entering an unlock code after a license (or licenses) is purchased. No software is sent out via CD-ROM or any other media after purchase - delivery of the software is 100% electronic. We provide technical support for the evaluation versions of our software. Please email us at support@wmsoftware.com or phone us at 330.558.0501 if you require assistance with any of our products. You can order the software online from our website either during or after the trial period by filling out our order form.
Evaluations
All evaluations downloaded
from the WM Software web site are the full working versions of the product and
have a 30-day free trial period, after which the software will expire. All
software programs written by WM Software Corp. are licensed exclusively by WM
Software Corp. You are free to trial and test the software within this
timeframe. Because of this, purchased products do not have a money-back
guarantee. If you have any doubt about the product, please be sure to evaluate
before purchasing - if you run into technical problems or need support during
the evaluation, please contact our support department. The evaluations are
registered (converted from evaluation to retail) by entering an unlock code
after a license (or licenses) is purchased. No software is sent out via CD-ROM
or any other media after purchase - delivery of the software is 100%
electronic. We provide technical support for the evaluation versions of our
software. Please email us at support@wmsoftware.com
or phone us at 330.558.0501 if you require assistance with any of our products.
You can order the software online from our website either during or after the
trial period by filling out our order form.
Reselling
Maintenance
Where indicated, yearly support
maintenance agreements are available for 20% per license, which gives free
technical support and free major/minor version upgrades.
Upgrading
Upgrades to the same version but
different build number are available at no charge. Upgrades from a previous
version of the same software and license count to a new version (i.e. 5.0 to
5.1) are 40% off. If the software is purchased up to 60 days prior to a
product’s release date, customers are eligible to receive the new version at no
cost. If customers decide to get the free upgrade to the latest version, then
the software needs to be upgraded within 60 days after the product’s
release.
If the product is the same version (i.e. 6.5 to 6.5) and the same or newer
build (i.e. 128 to 128+), upgrading the software will not require it to be
re-registered.
If the product is a newer version than what you purchased (i.e. 6.5 to 6.7),
and your company has an active maintenance contract with WM Software, the
software can be re-registered automatically from within the software.
If the product is a newer version than what you purchased (i.e. 6.5 to 6.7),
and your company does not have an active maintenance contract with WM Software,
the software can be updated and
register manually after paying the upgrade license cost.
Discounts
We offer a 20% discount for government
and educational institutions.
Unlock Codes
The unlock code used in our
software is an anti-piracy technology designed to verify that the product has
been legitimately licensed. Unlocking codes are not required for licenses
acquired by a customer through our enterprise licensing programs. This
lock/unlock key codes ensure that the software cannot be registered on more
than one computer at a time. After purchasing our software, an id/password is
sent via email to the customer. The customer then uses this id/password to
register the software. If the customer does not have an Internet connection,
they can simply send us the computer code and we send back the unlock code.
Sales Tax
Any sales and use taxes are the
purchaser's responsibility in their state and/or country of
domicile.
Prices and terms are subject to change without notice.